Social media is a touchpoint, not the whole strategy
Posting out of obligation creates a full calendar and an empty strategy. Each channel needs a role, audience and quality criterion.
A presence with a defined purpose
LinkedIn may distribute technical analysis and project process; Instagram may show visual work and people. The choice depends on the real audience, not a universal rule.
The channel's role in a complex purchase
- 01
Choose channels by audience behavior, not fashion.
- 02
Define pillars that express knowledge, culture and offer.
- 03
Adapt format and language without fragmenting the brand.
- 04
Plan comment responses and commercial routing.
Signals of attention, trust and demand
Use qualified reach, saves, responses, traffic, conversations and contribution to other actions. Growth without fit does not sustain the objective.